Good decisions
start with the floor.

The rooms involved, condition of the timber, repairs, gap filling and chosen finish affect the work required. We set out the agreed scope in a fixed written quotation, with VAT included for residential work. Your postcode and a short description are enough to start; photographs and approximate measurements help if you have them.

We use professional dust extraction to keep dust to a minimum. No sanding process is completely dust-free; we’ll explain how we protect and prepare your space.

Often, yes. It depends on the thickness of the real wood wear layer, the condition of the floor and whether it has been sanded before. We check suitability before recommending sanding.

Some marks can be removed by sanding, while deeper staining may remain or need a different approach. We’ll discuss likely results before you commit.

Please plan to clear furniture unless we’ve agreed otherwise. We’ll discuss access, room preparation and any particular requirements before booking. If you have underfloor heating, we’ll also explain how to prepare it for the work.

Drying and curing times depend on the chosen finish and conditions in your home. We’ll give you clear advice about walking on it, moving furniture back and replacing rugs.

Yes. We can talk through the look you want, the room and practical considerations, then help you narrow down a suitable specification.

We’ll explain the available options and how any samples fit into your project before booking. Let us know if you’re coordinating the floor with cabinetry, paint or other finishes.

Some wood flooring systems are suitable, particularly specified engineered products. Compatibility depends on the flooring, heating system and installation conditions, which we check as part of planning.

We assess the subfloor and include the agreed preparation in your quotation. A sound, dry and level base is important to the result.

Send your postcode, the rooms involved, approximate measurements if you have them, and a few photographs. We’ll discuss the project and arrange further assessment where needed.

We work with natural stone including limestone, marble and travertine. Send us a photograph if you’re unsure what you have and we’ll help identify the next step.

No. A honed, matt or polished finish may be appropriate depending on the stone and the look you prefer. We’ll advise on suitable options.

Many surface marks and areas of etching can be improved with specialist treatment. Deep stains and damage can be more challenging, so we assess the floor and explain likely results first.

Yes, where suitable for the stone. Restoration does not have to mean a high shine: we discuss the appearance you want and the treatment your floor needs before agreeing the work.

It depends on the stone and its condition. Where sealing is suitable, we’ll explain what it helps protect against and how to care for the floor afterwards.

We provide all our flooring services within 22 miles of Crowborough, covering surrounding parts of Sussex, Kent and Surrey. Include your postcode when you enquire so we can confirm the arrangements for your property.

Your postcode, a short description of the floor and the rooms involved. Photographs and approximate measurements are helpful if you have them. We’ll let you know if we need anything else.

Your quotation sets out the agreed work, preparation, repairs and finish, with a fixed price for that scope and clear payment terms. Residential quotations include VAT; commercial quotations show VAT separately. We discuss access and anything that needs to be arranged before booking.

We often begin with photographs and a conversation, sometimes by video. We arrange a site visit where needed to assess the floor properly before agreeing the work.

Our own directly employed team carries out our work. You’ll deal with Sussex Floor Care from your first enquiry through to completion.

Yes. Let us know if the property is a second home or someone is arranging the work for you. We’ll discuss access, the agreed point of contact and the programme before booking.

Tell us about your builder, designer or other trades, and any dates already agreed. We’ll discuss the order of work, when the rooms need to be clear and the drying or curing time, so the flooring can be planned alongside the rest of your project.

Contact Sussex Floor Care directly if you have a question about your finished floor or its care. Your handover advice explains suitable cleaning and when furniture, rugs or normal use can return.

Yes. We work with businesses as well as homeowners. Tell us about the space, access and any opening hours or project deadlines when you enquire.